gyuminLegal Notice

Our service operates under the principle that access is available only where local law permits. We at gyumin do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of gyumin comply with the laws of their own jurisdiction.

This legal notice outlines our commitments to transparency, user eligibility, data protection, and dispute resolution. It applies to all users who access our platform, whether through desktop browser, mobile app, or via our PWA experience. By using gyumin, you confirm you have read and understood these terms.

We provide football markets covering Liga 1, Piala AFF, Champions League, and other tournaments, alongside live-dealer tables and slot games. Payment methods include DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Our platform is available where applicable law permits, and we maintain strict compliance with local regulations in each jurisdiction where we operate.

Jurisdiction and Service Availability on gyumin

We at gyumin do not represent that our services are available in all countries or regions. Service availability depends on local law and regulatory frameworks. If you access gyumin from a jurisdiction where online wagering is prohibited, we reserve the right to restrict or terminate your account without notice.

Users are solely responsible for determining whether access to and use of our platform is legal in their jurisdiction. We provide no warranty that our services comply with the laws where you reside. If you are unsure about the legal status of online wagering in your location, you should seek legal advice before opening an account on gyumin.

Account Eligibility and User Responsibilities

To open an account on gyumin, you must be of legal age in your jurisdiction and authorized to use our services under local law. You confirm that you are not a resident of any jurisdiction where online wagering is prohibited. You further confirm that opening an account and using gyumin does not violate the laws applicable to you.

We undertake age verification during account opening. We do not knowingly permit accounts for users under the age of majority in their jurisdiction. If we discover that an account holder does not meet eligibility criteria, we reserve the right to suspend or close the account and return any funds to the original deposit method.

Users in Jakarta, Surabaya, Bandung, and Medan are subject to the same eligibility requirements as all other users on gyumin. Geographic location does not guarantee service availability. Even if you reside in a major Indonesian city, you remain responsible for verifying that access complies with local regulations.

Data Protection and Privacy on gyumin

We at gyumin protect your personal data in accordance with our privacy policy. We do not share your information with third parties except where required by law or to process your payments. Payment processors such as DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet handle sensitive payment data; they are subject to their own privacy and security standards.

Personal data we collect

Email, name, address, government ID, proof of address, and payment method details.

How we use it

Account verification, fraud prevention, payment processing, and regulatory compliance.

Data retention

We retain data for the duration of your account and for the period required by law after closure.

Your rights

You may request access to, correction of, or deletion of your data, subject to legal obligations.

Dispute Resolution and Contact Information for gyumin

If you have a dispute or complaint regarding your account, a transaction, or a settled market on gyumin, contact our support team with full details. We will investigate and respond within five business days. If you are not satisfied with our response, you may request escalation to our dispute resolution team, which will conduct an independent review.

For legal inquiries, notices of infringement, or formal complaints, contact our legal team at the address or email provided in our platform footer. We will respond to formal notices in accordance with applicable law. Any legal action relating to your use of gyumin must be brought in a jurisdiction agreed upon by both parties or as required by local law.

We at gyumin undertake to resolve disputes fairly and transparently. We do not guarantee that all disputes will be resolved in your favour, but we commit to reviewing all claims thoroughly. Settlement of bets is based on official results from sports governing bodies and live-dealer outcomes as recorded in real time. If you believe a bet has been settled incorrectly, provide evidence and we will review it subject to our standard process.

Changes to Our Legal Notice

We reserve the right to modify this legal notice at any time. Changes take effect when published on our website. Continued use of gyumin after changes are posted constitutes acceptance of the new terms. If you do not accept changes, you may request account closure and withdrawal of your funds subject to verification requirements.

Our commitment to transparency on gyumin means we communicate material changes clearly and in advance where possible. We monitor regulatory developments in jurisdictions where our service is available. If local law changes and requires us to restrict or cease service in a jurisdiction, we will notify affected users and process fund withdrawals accordingly.